Windows 8.1 Update Problems: Failed To Install Update Due To Errors 80070020, 80073712, 0x800f081f

Microsoft released Windows 8.1 Update 1 (KB2919355 or Windows 8.1 Update) as scheduled. The Windows 8.1 Update 1 installation experience wasn’t smooth for every Windows 8.1 users. When users tried to update Windows 8.1 by installing Windows 8.1 Update, a number of problems occurred (like 80070020, 80073712, 0x800f081f). Because of these problems, the installation of Windows 8.1 Update failed. Many users have confirmed about these problems on Microsoft Community Support forum. All these users are waiting for an official update to fix Windows 8.1 Update problems.

If you are facing these errors (80070020, 80073712, 0x800f081f) you can try to install Windows 8.1 Update using a workaround published by mrbill666 (Microsoft Community user) on the community forum of the software giant.

Fix Windows 8.1 Update 1 Issues

The Windows 8.1 Update problems due to error 80070020, 80073712, 0x800f081f, generally occurred when Windows Component Store leaves behind lots of “orphan files” which should be removed by the system before installation of Windows 8.1 Update 1 is attempted again after a failed installation. These “orphan files” are partial files that are still present in the queue. So, when Windows 8.1 attempts to install the new update it fails. Since the Windows Component Store is unable to remove these files, you need to manually clean them. Simply, follow the steps below and try to install Windows 8.1 Update 1 manually.

Fix Windows 8.1 Update Problems: Failing to Install Issues Due To Errors 80070020, 80073712 and 0x800f081f

Warning! Try the workaround solution on your own risk! We will not be responsible for any system issues that occurs after using the manual fix.
  • Run Windows Command Prompt as an Administrator.
  • Pro tip! To launch an elevated command prompt (aka. Run Command prompt as Admin), open Start Screen > All Apps > Search CMD > right-click on CMD and select Run as Administrator.


  • Copy the following command and paste it on the command prompt. Press Enter to execute the command.
    dism /online /remove-package /packagename:Package_for_KB2919355~31bf3856ad364e35~amd64~~
  • Pro tip!To paste copied command on the Command Prompt window, right-click on an empty space of the command prompt and select Paste.


  • After the execution of the first command, copy and paste the following to command prompt. Press Enter to execute it.
    dism /online /cleanup-image /startcomponentcleanup
  • After completing the above steps, you can try again to install and apply Windows 8.1 Update 1 to your Windows 8.1 computer system.
DISM used in the commands above stands for Deployment Image Servicing and Management. Refer to Microsoft TechNet on how to clean the WinSxS folder. You can also try Windows Update troubleshooter if you haven’t done so yet.

Let us know in the comments below if this workaround works for you or not. Don’t forget to share about this workaround and help others to fix the Windows 8.1 Update 1 issues.

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