In my previous post Troubleshoot Windows Blue Screen of Death, I wrote about how to stop the random Windows restarts and note down the BSOD error codes. This helps in solving the problem that caused Windows blue screen of death (BSOD). Today I am sharing some of the most common STOP Messages along with their possible cause and suggest some resolution to rectify the problem. This should take care of a large number of user’s problems, when they see the blue screen of death. This is the first part of the two part series.
Stop Code: STOP 0x0000000A
Source: Faulty device drivers, or services from backup utilities or virus scanners
Recommended: Remove, disable or stop the offending drivers, backup utilities or virus scanners.
Stop Code: STOP 0x0000001E
Source: Some driver files causes this error.
Recommended: Remove, disable or update the offending driver-file listed in the error message. Verify new installation of hardware is correct or not.
Stop Code: STOP 0x00000024
Source: This error is generally caused due to disk corruption in the NTFS file system or third-party disk defragments.
Recommended: Check S.M.A.R.T status of the hard disk or check the hard disk with a HDD diagnostic software and confirm if its working or not.
Stop Code: STOP 0x0000002E
Source: Common causes are memory parity error or hardware fault or wrong configuration.
Recommended: If you have added a new RAM module, remove it and check if the error still occurs. If the error still persists, disable memory caching in BIOS. Otherwise you may have to remove or repair the faulty hardware.
Stop Code: STOP 0x00000050
Source: This Stop message occurs when requested data is not found in memory. The system generates a fault, which normally indicates that the system looks for data in the paging file. In this circumstance, however, the missing data is identified as being located within an area of memory that cannot be paged out to disk. The system faults, but cannot find, the data and is unable to recover. Faulty hardware, a buggy system service, antivirus software, and a corrupted NTFS volume can all generate this type of error.
Recommended: This Stop message usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, either main memory, L2 RAM cache, or video RAM). If hardware has been added to the system recently, remove it to see if the error recurs. If existing hardware has failed, remove or replace the faulty component. Run hardware diagnostics supplied by the system manufacturer.
Stop Code: STOP 0x0000007B
Source: This error always occurs while the system is starting and cannot be debugged because it generally occurs before the operating system has loaded the debugger. The typical cause for this is an incorrect ARC path in boot.ini, incorrect driver for a SCSI, RAID or UDMA IDE controller, or a failed boot device.
Recommended: Verify if the storage device (HDD) is installed correctly and working. Reinstall or update the device driver. Verify BIOS settings is correct. Run Chkdsk /f /r on the system partition. You must restart the system before the disk scan begins. If you cannot start the system due to the error, use the Recovery Console and run Chkdsk /r.
The next part will be posted in the next article. I hope this will provide some help to you in troubleshooting Windows blue screen of death. Feel free to share your experiences while rectifying Windows BSOD errors below!