Fix Hibernation Issue in Windows 7 With Hotfix Fix317706 [KB982635]

The computer screen dims after you log on to resume a computer from hibernation in Windows 7. Microsoft acknowledges about this problem in the knowledge base article KB982635 and have confirmed that the issue affects all editions of Windows 7 32-bit and 64-bit version. Microsoft has released a hotfix to fix the hibernation issue found in Windows 7.

Problem Symptom:

Consider the following scenario:

  • You have a computer that is running Windows 7.
  • You configure the power button to be used for hibernation on the computer.
  • You change the setting of the Password protection on wake up setting to the Require a password (recommended) option.
  • The computer is put into hibernation.
  • You press the power button to resume the computer from hibernation. You are prompted to enter your user account credentials.
  • The computer is put into hibernation again while you try to log on to the computer.For example, the computer is put into hibernation because of low power or because the power button is pressed by mistake.
  • You press the power button to resume the computer from hibernation again.

In this scenario, the computer screen dims after you log on to resume from hibernation.

Cause:

This issue occurs because two threads try to fade out the monitor at the same time.

The hotfix might receive additional testing, hence, if you are not severely affected by this problem, Microsoft recommends that you wait for the next software update that contains the hotfix.

Download the required hotfix using following link:

Download FIX317706 for Windows 7 Hibernation issue

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